How to Setup a Free Frame.io Account to Review Your Photos and Videos

It’s quick and easy! On future projects, you can directly login and the system will recognize you. You can always review your digital assets without logging in, but the system might continually ask you to enter your name and email.

  1. Click the Frame.io link we've shared with you by email.

  2. In the top left corner of your screen, there will be a white icon (circle with a silouette of a person inside). Click on this icon and there will be a dropdown menu that asks, “Have an account?”

Step 1 - white icon

3. Click on “Log in”. This will take you to a login screen. Enter your email and click the blue “Let’s go” button.

4. The next screen will ask you to enter your Full name and create a password. Then click the “Sign up” button.

5. Frame.io will then send you an email with a 6 digit confirmation code. Enter the 6 digit confirmation code on the screen. Frame.io will now return you to the screen where you started.

6. There will now be a round colored icon with your initials on the top left. This indicates that you are logged in. to Frame.io. Any comments you make will now be recorded using your name and email.

You are ready to review your photos and videos and make comments!

Reviewing Videos

Playing and Commenting on Videos

  1. Click on any video thumbnail to open the video player

  2. Press play to start the video

  3. To add comments:

    • Pause the video at the exact moment you want to comment

    • Click in the comment field on the right side

    • Type your feedback or requested changes

    • Your comment will automatically be tagged to that exact timestamp

Final Video Production

  1. When you make comments or leave feedback we will be automatically notified

  2. The embed code (works with MLS and real estate platforms) and URL for the final video will be emailed to you

  3. Videos are hosted on our servers for reliable playback

Reviewing Photos

Rating and Commenting on Photos

  1. Click on any photo thumbnail to open it

  2. To rate photos: Use the star system (1-5 stars) to rank your favorites

  3. To add comments: Click in the comment field and type your feedback

  4. To download: Click the download button for individual photos